007 Bet FAQ —
Answers to all your questions

No. Under 007 Bet's policy, each person is allowed only one account. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited. If you're having trouble with an existing account, please contact support directly instead of opening a new one.

KYC (identity verification) is mandatory to protect your account and prevent money laundering. Uploading a photo of your National ID or passport typically completes the process within 24–48 hours. Large withdrawals may be delayed if KYC is not completed.

Yes, after logging in you can update your mobile number, email, address, and profile picture in your account settings. However, changing your name or date of birth requires assistance from support along with supporting documentation. For security purposes, an OTP verification is required when making changes.

Withdrawal times depend on the payment method. Typically:

• BKash / Nagad / Rocket: 15 minutes to 2 hours
• Cryptocurrency: 30 minutes to 4 hours
• Bank Transfer: 1–3 Business Days

If your KYC verification is not yet complete, your first withdrawal may take longer to process.

The minimum withdrawal amount is BDT 500. The maximum depends on your account verification level and VIP rank. Standard accounts can withdraw up to BDT 50,000 per day. VIP members are eligible for higher withdrawal limits.

007 Bet generally charges no fees on deposits. Most withdrawal methods are also fee-free. However, network fees may apply to bank transfers or cryptocurrency transactions — these are set by the respective networks, not by 007 Bet.

A wagering requirement is the number of times you must bet your bonus before you can withdraw it. For example, a BDT 1,000 bonus with a 10x WR means you need to place BDT 10,000 in bets. Slots generally contribute 100% toward the WR. Live Casino and Sports Betting may contribute partially (typically 10–20%).

007 Bet refunds a set percentage of your net losses over a given period (typically weekly or monthly). The cashback is credited directly to your balance and can be withdrawn with low or zero wagering requirements. VIP members receive cashback at a higher rate.

Yes, you can make a deposit without accepting a bonus. Bonuses must be explicitly confirmed before they are activated. Once a bonus is active, withdrawing before meeting the wagering requirement (WR) may result in the bonus being cancelled. The option to decline a bonus is available in your account settings.

Yes, all games on 007 Bet use third-party audited RNG (Random Number Generator) technology. Live dealer games are run in real time and streamed live via video. The platform is internationally licensed and committed to ensuring fair gameplay.

007 Bet's Sports Betting section covers the games most popular with Bangladeshi fans — cricket (IPL, BPL, Test & ODI), football (European leagues & Bangladesh League), kabaddi, tennis, basketball, and e-sports. Live Betting lets you place bets on matches already in progress.

If you notice any unrecognized transactions or login activity on your account, change your password immediately and email [email protected]. You can also reach us via 24/7 live chat. Enabling two-factor authentication (2FA) on your account significantly reduces this type of risk.

Yes, 007 Bet is an internationally licensed online gaming platform. Operating in compliance with regulatory guidelines, it keeps players' funds and data secure. Ensuring fair gameplay and responsible gaming is our top priority.

If a game won't load, start by checking your internet connection. Then clear your browser's cache and cookies and refresh the page. If the issue persists, try a different browser or device. If a game disconnects mid-session, your balance is unaffected — reloading will resume from where you left off.

007 Bet performs best on the latest versions of Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. Some features may not work correctly on older browsers. For mobile, Chrome or Samsung Browser gives you the best experience.